The Council of Accountable Physician Practices (CAPP) conducted focus groups across the country to compare the perceptions of patients and physicians. CAPP, which is made up of many of the leading medical groups in the country, followed the focus groups with a survey of 30,000 patients and 700 physicians.
Based on some discouraging results on physician access to their patients electronic medical records and the communication of the importance of avoiding and managing chronic illness through better diet, exercise and prevention CAPP conducted additional focus groups in 2018.
One of the most encouraging outcomes of the follow up research was that patients and physicians agreed that the patient-physician relationship, using evidence-based medicine, and care coordination were the highest ranked priorities. It’s also worth noting that both patients and physicians chose technology as the lowest priority.
Regardless of the areas of agreement, the fact the patients and physicians agreed on what they value as the highest priorities, and that patients have increased their understanding of the healthcare delivery system and evidence–based decision making are leaps forward in our quest to strengthen the patient-physician relationship, and improve healthcare costs and outcomes.
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