If you’re confused about your health insurance for any reason use the following resources to get immediate help, or read Working with Insurance Providers to learn how to advocate for yourself, and get the most from your insurance provider.
Need Free Help Fast?
For no cost, you can contact the Patient Advocate Foundation (PAF) to help you solve your insurance issues. The PAF employs case managers to help people with financial, insurance, access, and employment-related issues relating to chronic, debilitating, and life-threatening illnesses. You can contact the PAF by calling 1-800-532-5274, by email at firstname.lastname@example.org, and by visiting its website at www.patientadvocate.org.
For issues related to Medicare or Medicaid, you can call the Medicare Rights Center phone hotline from 9:00 a.m. to 5:00 p.m. Eastern time at 1-800-333-4114, or the official Medicare information line 24 hours a day, 7 days a week at 1-800-633-4227.